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gatmia2

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Error while modifying my email address

Posted Mar 16, 2025

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gatmia2
gatmia2Original Poster
Mar 16, 2025

The email account I used for registration was dismissed. When logging in, I was asked to change my email since the old one was not working anymore. I entered the new (valid) email address, but in the browser an error message appeared (apparently linked to the server side program used to handle the request). I was able to enter my account, and in the personal settings I discovered that there was a confirmation pending for the new email address. But on that mailbox I did not receive any message to provide the confirm, probably due to the error above. I double checked the pending request notice, the new email address is typed correctly, so the reason for failure is elsewhere.

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  • GA
    gatmia2
    gatmia2Original Poster
    Mar 16, 2025

    This is the detailed error message I received when trying to confirm my new email address:

    Error -] Exited(Template :: Load :: emails/alter.html was not found)

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